Terms and Conditions
PLEASE READ THIS ENTIRE AGREEMENT CAREFULLY BEFORE CONTINUING. BY CLICKING ON THE "ACCEPT" BUTTON BELOW OR USING THIS RESIDENT PAYMENTS SERVICE IN ANY MANNER WHATSOEVER, YOU INDICATE YOUR CONCLUSIVE ACCEPTANCE OF THIS AGREEMENT. IF YOU DO NOT AGREE TO THIS AGREEMENT, DO NOT CLICK ON "ACCEPT" OR ACCESS OR USE THIS SERVICE IN ANY MANNER WHATSOEVER.
CONVENIENCE FEE FOR CREDIT CARD PAYMENTS
ACCURACY OF ACCOUNT INFORMATION
All banking information must be entered accurately. I (we) agree to pay all applicable fees if a payment is returned by my (our) banking institution for any reason.
AUTO-PAY PAYMENTS (ACH)
By electing a Auto-Pay Monthly Payment via ACH from your Bank Account, you thereby agree to the “Authorization for Direct Payment Automatic Bill Payment Form” outlined at the end of this document. Auto-Pay ACH payments will be initiated on the 3rd day of each month. Variable monthly charges, such as Utility fees will be billed as well. Note that if you set up a recurring monthly payment after the 2nd business day of the month and currently have a delinquent balance on your account, you will need to immediately make a onetime payment to avoid late fees and other penalties. You must discontinue the Recurring Monthly ACH Service at least 30 days prior to move out. Failure to do so will result in the charging of full month’s rent upon your move out. If you move out on any day other than the last day of the month and have not discontinued the Recurring Monthly ACH Service, you will be charged the full amount and refunded the difference. For instructions on how to discontinue the Auto-Pay ACH Service, please refer to the ‘Instructions for Use Document’ available from the Online Payments screen of this Web Portal. The Online Payments screen is accessed through the ‘Pay Online’ Button.This authority is to remain in full force and effect for the current lease term set forth on my (our) Rental Agreement. I (we) understand that the Recurring Monthly ACH payments must be reinstated by me (us) at any time the Rental Agreement is renewed or extended. If I (we) choose to end recurring direct debit payments I (we) understand I (we) must log in to my (our) RentCafe account and discontinue Automatic Payments. I (we) understand that deactivating my (our) bank information will not remove the Auto-pay association.I (we) acknowledge this change must be made at least 7 days prior to the scheduled direct debit.
TEXT TO PAY SERVICE
Message and Data rates may apply. Check your mobile plan for details. Neither ECI Management, The Community Office, nor Yardi Systems is responsible for any messaging or data charges incurred by SMS Program participates. The following providers are supported Alltel AWCC, ACG, AT&T, Boost, Cincinnati Bell, Cricket, Metro PCS, Rural Carrier Group, Sprint, Tier 2/3 Group, T-Mobile, U.S. Cellular, Verizon Wireless, Virgin Mobile. Not all providers and cell phone models are supported. You will receive messages occasionally regarding your account if you filled out the online form for subscription messaging. You will receive 1 message per request if you texted in a keyword to short code 85938.
CREDIT APPLICATION FEES
Applicant has submitted the Application Fee which is a nonrefundable payment for a credit check and processing charge, receipt of which is acknowledged by Management. Such sum is not a rental payment or payment of administrative fee. In the event this application is disapproved, this sum will be retained by Management to cover the cost of procession application as furnished by the applicant. Any false information will constitute grounds for rejection of application
GOOD FAITH PAYMENTS
I hereby pay the Administrative Fee and Security Deposit to Management as a good faith payment in connection with this rental application. If my application is accepted, I understand this payment can be applied toward payment of my refundable Security Deposit and/or toward payment of my Non-Refundable Administrative Fee which are due prior to taking possession of the apartment. If Management accepts my application, I agree to execute Management’s usual Rental Agreement on or before the occupancy date set out in this application. If for any reason Management decides to decline my application, then Management will refund this good faith payment to me in full within thirty (30) calendar days. I understand I may cancel this application by written notice within 48 hours of this agreement’s execution and receive a full refund of this good faith payment. If I cancel after 48 hours or fail to execute Management’s usual Rental Agreement, or refuse to occupy the premises on the agreed upon date, I understand this payment will be forfeited and thus is non-refundable. I hereby authorize any credit agency, management company, landlord, employer, law enforcement agency, and other similar persons or entities to furnish to ECI Management Corp. any and all information that may be requested regarding my credit, income or residential history. I understand that Management has the right to see my driver’s license and verify my social security number.
Pricing for online applications is subject to change until the time an application is reviewed and approved by the onsite management team. If the price changes, all fees and deposits will be refunded.
If you believe you are due a refund, please contact the community manager. Upon the management companys confirmation that a refund is due, two options are available. Either a credit will be granted to be applied against future obligations you incur or a check will be issued within 30 days of confirmation that an overpayment has occurred.
Direct any questions regarding content on the Resident Portal to the Leasing Office during normal business hours. For technical assistance, send an email to [email protected]m. Emails are answered from 8:30 AM to 5:30 PM EDT Mondaythrough Friday. Technical support only addresses content and access to the Resident Portal service and does not cover Internet connection issues and overall computer problems. ECI Management does not warrant or guarantee Resident Portalaccess will be available without interruption.
Contact Us – Please direct all questions to the Community Leasing Office.